JOSEPH D. ALFONSI
Prior to building TriBen Insurance Solutions, Joe Alfonsi was a sales representative for Unum for twelve years. He was a perennial sales award winner and multiple Sales Rep of the Year winner. He sold, implemented and serviced the most voluntary employee benefits groups in the company’s history (nearly 700 individual groups). He grew the Unum Philadelphia office Worksite Benefits block from $1 Million to approximately $33 Million. Often approached to speak at national insurance sales conferences, Joe was featured in the June 2009 lead story of Benefits Selling magazine and was named the Voluntary Benefits Advisor of the Year for 2016 by Employee Benefit Advisor magazine. He sits on multiple carrier panels and has been hired as a Consultant by several carriers. Prior to joining Unum, Joe was a Police Officer for ten years in a municipal police department in PA. His police certifications included interviewing and negotiation techniques from the FBI and Penn State University. Also recognizing Joe’s leadership and training talents, the police department certified Joe as the department’s Field Training Officer, as well as the department’s DARE officer. He is a graduate of St. Joseph’s University with a Bachelor’s of Science degree in Management Information Systems. He is married with five children and is influential in his community and the CYO, having coached multiple sports teams for the last two decades. Joe was also instrumental in organizing and raising money for dozens of Special Olympics events over his professional career. He currently sits on the St. Francis of Assisi CYO Board and is the basketball Moderator for the CYO.
AUGUSTINO J. RUSSO
Prior to building TriBen Insurance Solutions, Tino Russo was a sales representative for a highly regarded disability carrier for fourteen years. He was a perennial award winner with multiple Regional and National awards. Tino qualified for the carrier’s National Sales Conference every year during his tenure. He was the pioneer of the “integrated sale”, leveraging and combining group and individual insurance products for more favorable underwriting and pricing concessions. During his tenure, he grew his block of business in excess of $65 Million of group insurance premium. His expertise and results with regard to Disability, Life, FMLA and Long Term Care programs have separated himself from his competitors within his marketplace. Tino routinely conducted underwriting training presentations at his prior carrier’s Home Office. He is a graduate of The College of New Jersey, with a Bachelors of Science Degree in Business Administration. He played football and received All American Honors. He is married and lives in Villanova, PA with his wife Sharon and two boys, Dylan and Tino Jr. He is active in his community with numerous youth and CYO programs.
BRIAN M. GRANDIERI
Prior to building TriBen Insurance Solutions, Brian Grandieri was a sales representative for a highly regarded disability carrier for five years. He was awarded the Top Gun award in his second year, as the leading sales representative within his tenure. Brian qualified for the carrier’s National Sales Conference each of his producing years. His innovative approach to his sales discipline enabled him to exceed all of his sales goals and gave him a solid foundation for furthering his career. Prior to his insurance career, Brian graduated from the University of Pennsylvania with a Bachelors of Science degree in Communications. He was a member of the Men’s Varsity Basketball Team and served as captain of the team, leading them into the Division 1 NCAA Tournament on multiple occasions under Coach Fran Dunphy. Brian is married and has a daughter named Payton and two sons, Brady and Cameron. He currently resides in Edgemont, PA, where he is an active member of his community and is involved in numerous youth sports programs, serving as a coach and mentor to hundreds of kids. He is responsible for creating a program called “Hoops for Hope”, which raises money for children with life threatening illnesses. He was also appointed to the Board of Directors for the YMCA of Philadelphia and Vicinities.
SHANNA L. MANCUSO
DIRECTOR OF OPERATIONS
Shanna Mancuso worked at a leading disability carrier for nearly 5 years. She marketed, implemented and serviced the most Voluntary Benefit employer groups, within her role as an Enrollment Manager, in her prior company’s history. Her experience and knowledge of employee engagement, enrollment technology, case set up, customer interface, product knowledge, etc. is unprecedented in our marketplace. Formerly employed by a healthcare staffing agency, she staffed healthcare facilities in Philadelphia and the surrounding counties. Shanna inspired her former employer to create an Inforce Block Growth Strategy, targeting older Voluntary Benefit groups. She personally resurrected dozens of small, mid and large size Voluntary Benefit groups, which were in “closed status” and implemented more robust products and enrollment strategies. Shanna is married and has two daughters named Isabella and Ava. They live in South Jersey.
SENIOR ACCOUNT EXECUTIVE
Claudine O’Neill brings with her 20 years of experience working at leading carriers and brokerage in the Group and Worksite Employee Benefit Insurance Industry. Prior to joining TriBen Insurance Solutions, Claudine was a Senior Enrollment Consultant and an Account Manager for a highly regarded life and disability carrier for twelve years. During her tenure, she oversaw the enrollment for the Eastern PA Territory, identified, implemented and created enrollment solutions for small and large companies partnering with sales reps, account managers, underwriters, brokers, HR managers, and benefit counselors to maximize enrollment participation. As an Account Manager, Claudine managed a $25M block of business for one of the top producing brokers in the Philadelphia Region. She serviced Group Disability, Life, AD&D, Stop Loss, Dental and Worksite Benefits. In her spare time, Claudine enjoys running, spending time with her family and the outdoors. Claudine is an ambassador for anything related to Autism. She is married and lives in Chester County, PA with her husband Michael and her twin boys, Zachary and Liam.
After spending three summers with TriBen as a college intern, Maggie joined TriBen full time in December of 2019. Maggie graduated from Temple University with Bachelor of Science Degree in Risk Management, with a focus on Employee Benefits. Maggie will spearhead the under 500 life market segment within TriBen, with job duties consisting of implementation, renewals, underwriting, service and administration and employee engagement. Maggie lives in Springfield, PA and enjoys spending time with family and friends and visiting the New Jersey shore.